Endocrinology

Office Policies

Scheduling Appointments

New patients may schedule appointments by calling (973) 273-8300, during weekday business hours, 9:30 AM - 3:30 PM. Please communicate any medical urgency when calling.

Follow-up appointments should be scheduled when leaving the office.

Every effort will be made to accommodate your appointment requests and minimize waiting room time to no longer than half an hour. Please take a moment to fill out our Patient Survey to help us help you better.

What to Bring to your First Appointment

It is helpful to have available the following when arriving at your first appointment:

• A list of all current medications and vitamins and the dosages, or bring in the original containers.
• The name, address and telephone numbers of the referring physician(s) providing care.
• Copies of pertinent medical records and scans. It is best to bring these with you to the visit.
• Your medical insurance card or a copy of both sides of your insurance card.
• A referral, if required by your insurance.
• Payment/co-payment is due at time of visit.
• Please fill out and bring the following forms to your initial consultation: Patient Information, Privacy Notice, and Health History.

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Methods of Payment

Payment is expected at the time of service with cash or personal check.

We will submit insurance forms as required. We see many patients with different types of insurance coverage. It is critical that you understand your own policy and clarify any questions directly with your insurance company prior to your visit.

If your insurance plan requires that you have a referral from your Primary Care Physician (PCP) you should have this when you schedule your appointment, and bring it with you to the appointment. This is the patient's responsibility.

In the event of financial hardship, please communicate this to our office so that some arrangements can be made to guarantee important medical care.

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Test Results

For testing performed at an outside facility, please do not assume that we have received reports unless you are notified.

Generally you can expect notification of results after two weeks - and you should call if two weeks have passed without notification.

Emergency Calls

Potentially dangerous endocrine situations sometimes arise which require urgent or emergent intervention. You are encouraged to call as soon as such problems arise. Specifically, diabetic patients should call when high sugars are accompanied by moderate urine ketones (on Ketodiastix); or when hypoglycemia (less than 60) is occurring without obvious cause.

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